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USA Points FAQs

1. How do I enroll in the USA Points program?
It's easy to become a USA Points member and better yet, it's free! Simply sign up as a member on TotalPetSupply.com. Then use your email address and password to log on at USAPoints.com.

2. Why should I become a member of the USA Points program?
As a USA Points member you will save on hundreds of items available at a lower price, exclusively for members. You will earn USA Points every time you shop that can be redeemed for free merchandise. Your next order could be on us!

3. Do I need to pay to become a USA Points member?
No. There is no membership fee. Join the program and benefit by earning points every time you shop.

4. Where can I earn USA Points?
USA Points is an exciting feature currently available to Total Pet Supply customers.* With USA Points, customers accumulate points with each purchase that can be redeemed for free rewards from a wide selection of merchandise. Earn one point on every dollar you spend.

*We are actively working with other vendors to expand this program. Look out for news of additional sites where you can earn USA Points.

5. How does the USA Points program work?
Earn points for doing what you already do online – shopping! You can conveniently shop online or over the phone at TotalPetSupply.com to earn your points and redeem them here on USAPoints.com. You pick the rewards you want!

6. How do I redeem my USA Points?
The USA Points program was designed to reward you the customer quickly and easily. Simply log on at USAPoints.com with your email and password and browse our online rewards catalogue to redeem points for any item.

7. Do my USA Points expire?
No. Your USA Points have no expiry date. USA Points is an ongoing customer loyalty program and you are free to redeem your points any time you wish.

8. What can I redeem my USA Points for?
You can redeem your USA Points for everyday items or you can save your points for larger items such as consumer electronics.

9. Where can I see my USA Points balance?
You can view your points balance online once you have logged in at TotalPetSupply.com. Alternatively log into your account at USAPoints.com where you can also see your points total.

10. Do you share my personal information with other companies?
You'll never need to worry about ending up on another company's mailing list. USA Points does not rent, sell, or share our members' personal information with any organization or individual. We maintain the highest standards with respect to privacy, security and integrity of personal information. Click here to view the privacy page.

11. Are USA Points transferable between other USA Points members?
No. USA Points are not transferable. USA Points cannot be sold, traded, bartered, rented or otherwise disposed of. USA Points are void if sold for cash or any other consideration.